Getting Started

1. What I need to get started

These items can be uploaded to your basecamp project account or your secure Google Drive folder.

**If this is your first website, then hosting or login information is not required.

Your Logo

If possible, please submit a PDF, EPS, or high-resolution JPEG or PNG file.

Hosting logins

Your hosting account login information and/or Cpanel credentials.

WordPress logins

The administrator login for your WordPress site. (If you already have one)

Images & Pictures

Images and pictures you’d like to use on the new site.


Page content and any updated verbiage/information for the site.

Style Guide

Style guide, colours, or any specific design requirements.

2. Basecamp

Basecamp is an awesome online platform for communication and project management. We’ll be using this to send messages, share files and track progress during the process. This will help alleviate content and images being lost in long email threads. Everyone loves email threads…right?! (Don’t worry you can still use your email. The messages will post directly to basecamp!) Once your project is underway, you’ll receive an email to set up your basecamp profile, and we’ll be off and running!


3. Google Drive

Google Drive is a great online image/file-sharing platform. This isn’t necessary for every project, but if you have more than 15-20 images for your website or if they’re too big to send through email or post on basecamp, we can use google drive. We can also use this to share important logins and credentials instead of sending them through email. I will set up a folder for the project and will share the folder with you via email. You can upload all images and files there.


4. The Design Process

Designing a website, no matter how big or small is an extensive process that can be overwhelming. To better help you understand what to expect during the design and development, I’ve outlined my process in 3 steps:


A large and time-consuming part of designing a website is the planning and layout stage of the process. I’ll create the sitemap (Page/Menu hierarchy) of the website for approval first, and then I’ll design the home page and a sub-page (or more upon request) for approval.


Once the site layout and design are approved, I’ll move forward with designing the entire site and pages and add all functionality and plugins. We’ll make sure your site looks great and functions nicely across all devices and web browsers before moving to the final step.


Once the site is ready for final review, you’ll be able to review each page, and we can make detailed edits until the site is revised completely. We ask that you please review ALL pages to make sure all spelling, grammar, addresses and information are correct before going live.

5) Wrapping Up & Going Live!

Once the site is ready to go live, all unnecessary plugins, pages, images and backend files will be removed. The new site will be backed up and saved locally, should it ever need to be restored. Once live, it may take 24-48 hours for the new site to pull up on some devices. Some computers will need to be refreshed to see the new site. However, most computers will see the new site immediately depending on the wifi connection and where they are concerning the location of the server that the website is on.


Your website logins and all credentials will be sent to you via basecamp or secure email, ensuring the security of your passwords. Though your logins and passwords will be saved by me locally, PLEASE SAVE ALL LOGINS FOR YOUR RECORDS AS WELL. Upon completion, you’ll receive a link to my “moving forward” page, where you’ll receive tips and tricks on what to do with your new website and also information on our Maintenance Plan, which I highly recommend for all my clients.